At White River Credit Union, we’re constantly thinking of ways to serve you better. That’s why we’ve updated key areas of our website to make it easier to find answers, manage your finances, and access the resources you need. From tackling common questions to securing your accounts, here’s what’s new and how it benefits you. We promise you’re going to want to read this one.
Get answers fast with our new FAQ page
Tired of hunting for information? Our Frequently Asked Questions (FAQ) page is here to help. We’ve gathered answers to your juiciest questions, all in one place. Never again will you have to call us to ask about MyCardRules or ask what to do if your credit card is lost or stolen!
(Except you can still call us anyway because we love hearing from you.)
What you’ll find on our FAQ page
- Account help: From opening an account to setting up online banking.
- Loans and payments: Common questions about rates, payments, and terms.
- Digital tools: How to use WRCU’s online and mobile banking services.
Quick tip: Bookmark this page for easy access whenever questions pop up!
Protect your accounts with our updated Member Security page
Your security is our top priority, and we’ve beefed up our Member Security page to help you stay safe. From identity theft to phishing scams, we’ve got tools and advice to keep your accounts secure.
Key security resources include:
- Fraud prevention: Learn to recognize and avoid scams like phishing and vishing.
- Identity theft protection: Steps to take if you think your identity has been compromised.
- Articles from Stickley on Security: Expert advice from our partners to keep you one step ahead of fraudsters.
Make transfers and payments a breeze
Need to move money? We’ve launched a new Transfers and Payments page to simplify the process. Whether you’re sending funds across the country or splitting a dinner bill with friends, we’ve got you covered.
Find this info on our page:
- Wire transfers: Everything you need to know about sending and receiving wire transfers.
- Zelle® info: Learn how to use this fast, secure way to send and receive money.
- Forms and details: Find all the necessary information in one convenient spot.
Discover more with account add-ons
Get more from your WRCU account with our fun and easy add-on accounts. Our updated Account Add-Ons page has all the deets about tools to help you save, manage, and plan.
Popular account add-ons include:
- Market Savings: Earn more interest while keeping your money accessible.
- Holiday Savings: Save stress-free for the most wonderful time of the year.
- Frosty Funds: Seasonal loans to boost your holiday budget.
- Skip-A-Pay: Take a break from loan payments when you need it most.
- Overdraft Protection: Peace of mind when unexpected expenses hit.
Honoring our past with the Linda Kleppe-Olson scholarship
At White River Credit Union, we’re proud to honor the lasting impact of our former CEO with the Linda Kleppe-Olson Scholarship. Now, we have a dedicated page where you can learn more about our annual scholarship for high school seniors in the Plateau.
About the LKO scholarship
- What is it: An annual $500 scholarship in honor of Linda.
- Who it’s for: Two graduating seniors from White River or Enumclaw High School.
If you’re a senior looking for a little financial help—or know someone who is—check out the scholarship details and apply today.
Why our page updates matter
At WRCU, we believe that banking should be easy, accessible, and secure. These new and improved pages reflect our commitment to serving you, whether answering questions, helping you save, or keeping your accounts safe.
- FAQs – Your go-to resource for quick answers.
- Member Security – Protecting your accounts with expert advice.
- Transfers and Payments – Simplifying how you send and receive money.
- Account Add-Ons – Tools to help you save and plan.
- LKO Scholarship – Honoring an amazing CEO while supporting local students.
Explore our new pages and make the most of your membership
Check out the new pages, explore all the helpful tools we’ve created, and let us know how we can make your banking experience even better. Your feedback helps us grow, improve, and continue to serve you with the personal touch and care you deserve. After all, that’s what neighbors are for!
