Some members are continuing to experience declined debit card transactions at certain merchants.
Having trouble with recurring payments or subscriptions? The merchant may not have your current debit card information on file. We recommend logging in to your account with the merchant to verify or update your payment information. If you can’t make changes online, contact the merchant directly.
We appreciate your patience as we continue working through these issues.
For more information, including available workarounds and answers to common questions, visit our debit card FAQ page.
View debit card updates & FAQs
Need assistance? Call (360) 825-4833 ext. 6, option 2, or email WRCUVisa@WhiteRiverCU.com.
